Last Updated: 5/5/2025

We want you to be fully satisfied with your purchase. If you’re not happy with your order, we’re here to help.

Returns

  • Returns accepted within 14 days of delivery.
  • Item must be unused, unwashed, and in original packaging.
  • Customized items are non-returnable unless defective or incorrect.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection.
  • If approved, a refund will be processed within 5–7 business days to your original payment method.

Exchanges

  • Exchanges are available for size or defect-related issues.
  • Contact us within 7 days of receiving the item.

How to Start a Return

Email us at contact@pngsolutions.shop with your order number and reason for return.